What is your preferred method of shopping for beauty products? Do you enjoy the convenience of shopping on your smartphone based on ratings and reviews, and having your package delivered to your doorstep? Or are you one of those who likes to touch, smell, feel a cream or a lipstick before making a purchase? What if you could have it both ways? Health & Glow, one of India’s most trusted stores for all your beauty and personal care needs since 1997, is now bridging the gap between online and in-store shopping by embracing the omnichannel retail model.
At the onset of the initiative H&G Easy Shopping, Health & Glow zeroed in on four stores in some of the most prominent locations in India’s own Silicon Valley. Today, there are 30 Health & Glow stores catering to almost all neighbourhoods in the city. Here’s how H&G Easy Shopping is centred on offering a seamless shopping experience to the customers:
Express Delivery: Order Before 3 PM, Get Same Day Delivery
The brand has incorporated a 24-hour express delivery promise into its services. When you place an order on the H&G website or app, it is sourced from the nearest store and delivered to your doorstep within 24 hours.
Click and Collect: Order Online, Collect From Your Nearest Store
Don’t want to wait 24 hours for your order? You can now place the order on the app or the website and collect it from your nearest Health & Glow store at any time of your choice and convenience. No more waiting for the delivery guy to knock on your door or waiting in line to pay for your order. Talk about having your cake and eating it too!
Self Checkout: No More Queues
Standing in line for your turn at the billing counter? That’s so last season! Introducing Self Checkout. Buy what you need, generate your own bill by scanning the barcodes on the products, pay online and be on the go. It’s that simple. Although the facility is functional only in select stores in Bengaluru currently. Just wait for a while and you’ll have it in all the stores!
Shopping for beauty products has always been fun but it was never this easy. Health & Glow plans a pan-India expansion of H&G Easy Shopping, its omnichannel retail model in a phased manner. Similar offline retail stores will be opened in cities like Hyderabad, Chennai, Mumbai, Kolkata, Pune and Delhi-NCR, in addition to some tier II cities, over the course of next 5 years.